Brinsea® have a wealth of knowledge of bird breeding and solutions to common incubation problems so you can buy in confidence that help is available should you have any problems achieving satisfactory results.  

        - If you need help with online shopping please see the Order FAQ section of this website. 

        - To request a free catalog complete the catalog request form or call 1-888-667-7009.

        - For technical questions consult our Incubation FAQ’s  page to find the answer to the most frequently asked questions.

- You may also want to visit our Incubation Advice section for assistance with incubation procedures.

          - You can also download a pdf version of the User manuals on how to use any of our products from the Customer Service section of this website. 

        - If you still cannot find the answers to your questions or have concerns regarding an item, an order or a return please e-mail our customer service department at anytime 

        - or call 1-888-667-7009 between 8.30 a.m. and 5.00 p.m. E.S.T Monday through Friday. 

Remember to register your products for our Free 3 year manufacturer's warranty by calling 1-888-667-7009 or completing the online 
warranty registration form within 30 days of purchase.